A public institution

Travel Approvals on BTP

Travel requests and approvals moved to a BTP application integrated with SuccessFactors and ERP.

Challenge

Approvals ran on email and forms; nothing was traceable and requests got lost.

Solution

We delivered an end-to-end solution: a CAP service, a multi-level workflow, task management and postings to ERP through RAP services.

Results

  • Every request tracked on one screen
  • Shorter approval times
  • Approvals from mobile devices

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